Metcom Insights & Transparency Hub
At Metcom Technologies, we believe in radical transparency and meaningful insights. This page showcases connectivity intelligence, infrastructure growth, and stories behind the numbers—highlighting our mission to digitize Kenya, county by county. Explore the data that drives our commitment to exceptional service.
How Metcom Connects Kenya
Visualizing the journey of data across our robust network, bringing high-speed connectivity to your doorstep.
Kenya’s Internet Landscape
Where does Kenya stand in terms of bandwidth quality? How does Metcom compare to the national average, based on publicly available data and national statistics?
National Speed Snapshot (Simulated M-Lab Data)
Accessing reliable, high-speed internet is crucial for Kenya's digital economy. Open data initiatives like Measurement Lab (M-Lab) provide valuable benchmarks. While speeds vary, recent aggregated data suggests trends we aim to surpass.
Simulated Nairobi Avg. Download: -- Mbps
Simulated Mombasa Avg. Download: -- Mbps
Simulated National Avg. Latency: -- ms
*Data simulated & updated periodically for demonstration. Actual M-Lab data varies. Visit measurementlab.net for real-time data.
The Metcom Advantage & National Context
While simulated open data shows Nairobi’s average internet performance around -- Mbps, our entry-level Metcom Home Plus package starts at a blazing fast 90 Mbps consistently.
Our infrastructure is engineered for significantly lower latency (compare our typical ~12ms to the national average of -- ms) and higher throughput, ensuring smooth streaming, responsive gaming, and efficient remote work for Kenya's growing digital population.
Loading national stats...
Performance Dashboards
Our network never sleeps. We constantly monitor performance to ensure reliability. See how our uptime, packet loss, and speeds trend over time (data simulated for demonstration).
Network Uptime (Last 30 Days)
Reliability is paramount. Hover over the chart for daily details and simulated incident notes.
Target SLA: 99.9% | Actual Avg: --%
Latency Comparison (Nairobi - Simulated)
Lower latency means a more responsive connection. This chart compares typical latency experienced on Metcom's network in Nairobi versus the simulated national average.
Lower is better (milliseconds)
Commitment to Quality
In the last 30 days, our core infrastructure has delivered exceptional uptime across the counties we serve. Our customers enjoy seamless HD and 4K/8K streaming, even in regions with traditionally lower digital penetration, thanks to continuous network optimization and proactive maintenance schedules.
*Uptime and performance data are simulated for this demonstration.
Live Data & Inspiration
Contextual information powered by external APIs, providing a richer perspective on the digital landscape and adding a touch of real-time relevance.
Did You Know?
The Reach of Metcom
A look into how we’re connecting rural and urban communities across Kenya. Explore our current service footprint on the map below or select a county to view its status.
Connecting Kenya, County by County
Select a county from the dropdown or hover over the map to see current service availability. If your county isn't covered yet, click on it or use the button below to request notification when service becomes available.
*Coverage map is illustrative and uses point locations for demonstration. Actual service availability may vary. Please contact sales for specific address checks.
Expanding Opportunities
In 2024 alone, Metcom expanded its core fiber network significantly, prioritizing underserved regions alongside major urban centers. Each new node represents more than just a connection—it’s a digital opportunity delivered. Our expansion plans are driven by both demand and our commitment to equitable digital access. Check back often or sign up for notifications!
Insights from the Field
Our data informs how we plan future rollouts, optimize network performance, and tailor solutions. We listen to feedback and analyze trends to serve you better.
Business Impact
We regularly survey our business clients. Recent feedback highlights significant improvements in operational efficiency and reliability after switching to Metcom Business Plus.
- Over 70% report increased operational uptime.
- 65% experience faster cloud backup and data transfer speeds.
- Average reduction in reported connectivity issues: 40%.
This data reinforces our commitment to providing enterprise-grade reliability.
Home User Trends
Understanding how home users utilize their connection helps us optimize network capacity. Streaming remains dominant, with increasing demand for low-latency connections for gaming and video conferencing.
- Peak usage hours typically between 7 PM - 11 PM EAT.
- Increase in 4K/8K streaming device connections: +25% year-over-year.
- Growing interest in symmetrical speeds for content creation.
These insights guide our network management and plan development.
*All statistics presented in this section are illustrative examples based on simulated data.
Digital Kenya
Stay informed with curated news on Kenya’s telecoms sector, digital economy trends, and infrastructure developments shaping the future of connectivity.
Government Announces New National Fiber Expansion Initiative
The Ministry of ICT outlines plans to extend fiber optic infrastructure to 15 additional counties by 2026...
Read More (External Link) Source: TechKenya Today - Apr 12, 2025Kenyan E-commerce Market Sees 30% Growth in Q1 2025
A new report indicates robust growth in online shopping, driven by improved logistics and increased internet penetration...
Read More (External Link) Source: Business Daily - Apr 10, 2025CA Releases Latest Quality of Service Report for Telcos
The Communications Authority of Kenya published its quarterly QoS report, highlighting performance metrics...
Read More (External Link) Source: Communications Authority - Apr 8, 2025*News headlines are illustrative examples.
Test Your Internet IQ
A quick quiz to test your knowledge about internet connectivity in Kenya and beyond!
Voice of the People
Real voices. Real stories. Real results. We value customer feedback immensely as it helps us continuously improve our services.
Customer Satisfaction Highlights (Simulated)
From homeowners streaming movies without buffering, to startups relying on stable connections, Metcom users consistently provide positive feedback reflecting our focus on speed, reliability, and responsive support.
Average customer satisfaction rating based on recent surveys.
*Satisfaction rating is illustrative and based on simulated survey data.
Stay Updated with Metcom Insights
Get monthly reports on network performance, expansion updates, and exclusive offers delivered to your inbox.
We respect your privacy. No spam, ever.